touring from Miami to Lima on Saturday March 21 even when I reserve the seats upfront I got the last row on the ideal side with the window and also the seat did not transfer generating my flight tricky ., on the best way back again on flight # 918 the service was worst. from your check in I had to open my go well with conditions to even up the weigth . when I provide to pay for The three excess lbs they try to demand me $ 180.00per suit case. avoiding to pay for $ 480.00 I had to go on he flooring to move around my belongins ,I had to return to the counter mainly because out seats ( we were # ten on line at check in ) had been separates, following that we had to help keep walking to the gates since the counter employee by no means gave us the gate number, ( After i request with regards to the gate facts to another amercian ailines worker in gate 26 he pointed to your gate screan ) this time the seats felt more compact that typical , the food was awful, the bread was so difficult , the lettuce about the salad search previous , I returned the food exactly the same way that I gained it, the light turns off whilst im looking through severeal moments that I had to keep my finger around the change to continue looking at right after 5 horrible several hours I received into the conclusion that I wont journey on American Airlines once more
Not simply were being we not seated in Business enterprise as informed, we before long acquired that the online video program and WiFi was failing to operate and we would not be able to hear music or films for the duration of our ten hour flight. I normally look forward to experiencing movies on lengthy flights.
I not just had to squander $50 in baggage costs, but I experienced Awful landing by your pilots, very crowded and smaller planes, rude flight attendants, and entire imbeciles that taken care of my baggage given that they Plainly were illiterate and could not read through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
Worst Airline at any time?!?! Missing my baggage in Charlotte NC, February 6 immediately after providing it (in conjunction with my spouse’s) to two attendants at the baggage belt for returning travellers. Hers came in on our flight, mine did not. Now eleven times later on and soon after obtaining passed through phone hell and a few incredibly non caring folks, I've had no contact from any one. The conventional respond to is “we remain looking to locate your baggageâ€. Their questionnaire and all types happen to be despatched to Baggage Assert Section but no one genuinely appears to have an interest in executing something to ease their troubles.
I take pleasure in you happen to be dealing with a merger and some employees might be less than thrilled, but this Mind-set should not be obvious to your prospects who are just calling to get some help.
Hi, I required to modify this reservation, I booked this flight, I bought insurance, I’m needing to go pay a visit to my mother that has terminal brain cancer, I’ve been traveling American the whole time for you to get to see her. I are already acquiring coverage every time, and this time, My spouse is snowed in and might’t appear dwelling in time to search immediately after my Youngsters so I can depart. I are already about the cellphone now for more than 1 hour seeking to improve or get something likely with my flight with Totally no results as well as the vacation insurance policies you give and promote as won't cover this kind of excursion adjust crisis (!
I wanted to vent my frustration While using the baggage scenario along with your airline. All the things else was excellent, although the way my baggage was taken care of would make me Consider twice in advance of scheduling with AA again. I had been billed $25 each way for just one bag, not staying advised my bag may very well be carried on for no demand. To incorporate insult to the $50 charged, my bag was ruined on the surface upon currently being returned to me.
The entire crew team was great , but this person went past the roles anticipations and should be praised and acknowledged. I’m also content we have a snack again.
I have experimented with reserving flights from Charlotte ,NC to Tobago. I'm unable to reserve these flight on yours or US Airs Sites,on the other hand I can e-book them on Expedia and Travelocity. I didn’t wish to book these that has a 2nd bash.
I traveled not long ago with your Airways and seasoned a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Functioning and since of my see this asthma it absolutely was hot And that i felt amusing.
I identified as AA this early morning and I was notified that they located the vehicle seat in NYC. It will likely be leaving NYC this afternoon and we be at my household someday today or tomorrow.
This was entirely unfair to me- I compensated for the seat and received one/two seat, I paid added for “excess area†and bought no area. This was a very unpleasant expertise for me.
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